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Contact Us
We’re Here to Help
Thank you for choosing LioraNestHome.
Whether you have a question about your order, shipping, a product, or anything else, our customer support team is here to help. We want your experience with LioraNestHome to be simple, comfortable, and worry-free from the moment you place your order to the moment it arrives at your door.
For the fastest assistance, please include your order number and the email address used to place your order when contacting us.
Order Status & Tracking
Already placed an order and want to check where it is?
Once your order has been shipped and tracking information becomes available, you can track your package online using 17TRACK:
Simply enter your tracking number on the tracking page to view the latest available shipping updates.
Please note that tracking information may take some time to update after your package has been handed over to the shipping carrier.
Need Help With an Order?
If you have any questions regarding your order, delivery, product, return, refund, or another order-related issue, please contact us at:
Email: support@lioranesthome.com
To help us assist you more efficiently, please include your order number, the email address used at checkout, and a brief description of your question or issue.
If your inquiry concerns a damaged, incorrect, or missing item, including clear photos of the item and packaging when relevant can help our support team review your request more efficiently.
Other Questions
You may find a quick answer to many common questions in our FAQ Help Center.
Our FAQ covers topics such as ordering, payment methods, shipping addresses, delivery, tracking, and other common customer questions.
If you cannot find the answer you need, please feel free to leave us a message using the contact form on this page or email us directly at support@lioranesthome.com.
We’ll be happy to assist you.
Customer Support Hours
Our customer support hours are:
9:00 AM – 5:00 PM EST
We respond to most emails within one business day.
During holidays, promotional periods, or other times of unusually high inquiry volume, responses may take a little longer. We truly appreciate your patience and understanding.
If you have not received a reply from us, please also check your spam or junk folder, as our response may occasionally be filtered there.
A Note About Multiple Messages
We understand that waiting for an answer can be frustrating, and we are working to respond to every customer as quickly as possible.
To help us serve you efficiently, please avoid sending multiple messages about the same inquiry before receiving a response. Multiple emails regarding the same request may create duplicate support requests and could delay our response.
Thank you for your patience and for giving our team the opportunity to assist you.
Business Information
LioraNestHome is operated by the following business entity:
Company Name: Shenzhen Shaoduo Trading Co., Ltd.
Registration No.: 91440300MAKDQK343A
Customer Support Email: support@lioranesthome.com
Tel: +86 135 9288 4883
Business Address: Room 604, No. 15 Chiling Road, Gaofeng Community, Dalang Subdistrict, Longhua District, Shenzhen, China
Get in Touch
Have a question that isn’t covered above?
Please use the contact form below and provide as much relevant information as possible. Our customer support team will review your message and get back to you as soon as possible.
Thank you for visiting LioraNestHome.
Thoughtful pieces. Warm homes. Beautiful moments.